Where can I use my company VISA® card?
Similar to other VISA® cards, your Cooling United Club VISA® card can be used for cashless transactions in traditional stores and on webshops that accept VISA® cards.
What to do if I have forgotten my PIN?
Please call the hotline on 01908 303488 and select the 'forgotten pin' option.
Lost & Stolen Card
If you lose your card, phone the card hotline immediately: 01908 303488.
If your card is stolen, call the card hotline to block your account. Once you have blocked your account, report your stolen card to the police and obtain a crime reference number.
General Enquiries
If you have a query regarding your card and wish to speak to a customer service advisor then please contact us during office hours on our hotline number 01908 303488 and select 'customer services'.
